Coronavirus continues to affect daily life and the economy around the world. In our previous coronavirus diary article, we have compiled developments in the Amazon marketplaces until mid-April. In this article, as of the date of publication, we have continued to convey the developments in the Amazon market places day by day.
May 19: Amazon re-opens its warehouses, which were closed for a month due to worker safety in France, after a special agreement involving workers ‘unions and workers’ health and safety guarantees. On April 16, Amazon, whose objections were rejected by the French court to improve workers’ security measures, had to close their warehouse in France for a month.
May 13: Amazon previously decided to delay the suspension of the suspension of accounts that they decided to implement until May 15, and announced that this decision was valid until May 31. This decision was announced as a result of feedback from vendors who had problems in their supply chains. Also, starting June 1, 2020, Amazon has announced it will track performance metrics including order errors, late shipping and cancellation rates.
May 12: All quantity restrictions on shipping schedules that began to be implemented on April 18 have been removed.
May 7: Vendors in Amazon’s “FBA Small and Light” program will now be able to ship their products with Amazon’s MCF (Multi-Channel Fulfillment) system. This system means that sellers can now ship products they sell on non-Amazon platforms (including their own websites) from Amazon inventory. The commissions of the MCF system will be calculated according to the current ‘fulfillment’ commissions.
May 6: Amazon’s seller news page announces that the U.S. Postal Service (USPS) temporarily suspends international postal service to certain mailing addresses due to widespread shipping cancellations and restrictions. It is stated that current information can be accessed on the USPS website.
May 4: Amazon has decided to extend its long term storage fee, which they previously decided to apply until May 15. The waiver of the long-term storage fee planned until May 15 has been updated to include May 15 due to the ongoing delays in product order (removal order) operations. Even if delays are thought to be experienced, sellers can continue their product recalls.
April 30: Amazon announced in its vendor panel that it will make temporary changes to its return policies. In both prime and non-prime FBM orders, sellers now have the option of a 14-day evaluation and then a refund. However, after May 31, these periods will be reduced to two days again. For prepaid labeled returns, sellers now have a 90-day money back application option. This period will be reduced to 60 days as of June 1st.
April 23: Amazon has announced that they have stopped their account suspension actions due to late shipping of products in their accounts, high incorrect shipping and cancellation of orders. He stated that this situation will be effective until May 15, but that it can continue if Amazon requires it.
April 20: While Amazon plans to start its operations in France on April 16, it has announced that they are planning to continue their activities on Wednesday, April 22.
April 18: Amazon now announces that more products are “eligible for posting”. However, some re-introduced products are limited to the number of units that can be shipped. Amazon has redirected the vendors to stock warehouse pages or stock reports to see products that are eligible for posting. Amazon used the ‘limited restock’ label for limited item items.